1.0 INTRODUCTION
Malaysia identified information and communication technology
(ICT) as one of the key foundations for its projected transition from a
production-based economy to acknowledge-based economy by 2020.
Considering the importance of the ICT industry, the government launched seven
Flagship Applications that would facilitate the adoption of ICT sector among
the masses as well as provide a growth platform for the industry as a whole. Smart
School flagship is one of the seven flagship applications envisaged under the
Multimedia Super Corridor (MSC) initiative.
Smart School is not
just about ICT intervention in teaching and learning. The national curriculum
and pedagogy are given the highest importance, with the role of teachers,
administrators, parents and the community enhanced in the education of the
Malaysian students. Individuality, creativity and initiative amongst the
students are prioritised. However, ICT is critical in making the teaching and
learning processes easier, more fun and effective, as well as making
communication and management among the stakeholders more efficient. The
Malaysian Smart School is a place where all students can learn within a
conducive learning environment. It offers various curricula with on-going
evaluation, handled by professional administrators and teachers.
The Smart School
applications brings the benefit of technology to the educators and
administrators. These also allow the young to get familiar with the ICT world.
They can using tools such as personal computers, scanners, printers, multimedia
products, TV/videos at a much earlier stage in life. They get to appreciate the
power of the Internet and multimedia applications, which can make learning
more interesting and enriching. This will in turn result in them becoming more technology savvy.
2.0 TEACHING AND LEARNING COMPONENTS
There
are six main components within the
Malaysian Smart School. Firstly, teaching and learning process. The teaching-learning processes are the core or the ‘heart’ of the Smart
School. The processes relating to curriculum, pedagogy, assessments, and
teaching-learning materials (TLMs), are reinvented to help students learn more
effectively and efficiently. The Smart School enable students to practice
self-accessed and self-directed learning, at their own learning pace.
Secondly, management and
administration. The management and
administration of the Smart School, which represents the driver or the ‘brain’
of the Smart School, is computerised. Management software helps the Smart
School principals and headmasters to manage more efficiently and effectively
the resources and processes required to support the teaching-learning
functions.
Thirdly, human resources, skills and responsibilities. Parents, the community, and the private sector as stakeholders,
play more active roles in improving the performance of the school. All these
parties are constantly involved in professional and knowledge development
relating to school management, teaching-learning, and other aspects of the
Smart School.
Fourthly, process. The Smart School processes are viewed as a system. These processes have
been and will continuously be studied reviewed carefully to ensure that the
system provides accurate and functional input to produce the desired output.
Next is technology. Technology
is used as an enabler for Smart School practices in teaching-learning,
management and communities with external constituencies.
Last but not least is policies. To
ensure the successful implementation of the Smart School, changes in existing
policies and regulations, as well as the formulation of new policies and
regulations, have to be conducted.
3.0 TECHNOLOGY ENABLERS
In
the smart school, the use of technology like internet as a teaching- learning
material is the best ways to produce children who are have different learning
style than another school. The primary objective of smart school management
system to efficiently and effectively manage the resources and process required
to support the teaching and learning function. Smart School management system
have nine primary function are technology, security, school governance, student
affairs, educational resources, external resources, facilities, human resources
and financial management. The characteristic of Smart School is very different
with normal national school.
In
Smart Schools Project , the computers are widely used in teaching and learning
also for school functions and activities. For example, teachers use the
computer in teaching and learning by showing to the student how they can
experience the dangerous experiment through the computer simulation experiment.
Besides that, student also uses the computer in extra curriculum activities
such as for designing the school magazine. As a result, it will develop the
student with good computer skill.
The
characteristic of school governance is empowering rapid relay of relevant
information to and from all stakeholders and manages curriculum so that it is
appropriate to the local teaching and learning environment. It is also involve
communication, school policy, making, curriculum, management, community and
involvement. Student affair means that student profiles, performance, evaluations,
test administration, counselling, health, insurance and others will give
advantage like ease of registration for students, parents and administrators
and ability to effectively and efficiently manage attendance and respond to
problem situations. The characteristics of student affair is comprehensive
Student Record System for the storage, retrieval and reporting of all student
data so that student data available on-line to those who need it and when they
need it just on restricted access.
There
is more benefit in characteristics of education resources are comprehensive
resource database including audio and video for quick and easy access by
teachers and students that will reduces cost of managing resource information.
While, external resource characteristics is comprehensive database designed to
help index all external resources useful for teaching-learning and management
activities. So that, all characteristics of Smart School management is very
different with normal national school.
Besides
the Smart School project have combines the best of network-based, teacher-based
and courseware material such as modules for computer that includes interactive
story books and simulation games that students can access to gain knowledge.
It’s also providing video, interactive TV and online library for student so
that they can refer to collect more information.
4.0 OVERVIEW OF SMART SCHOOL PROGRESS
The Malaysian Smart School Flagship was developed on a strong belief that technology in education and communication is a key access to convey the learning desire to all. The impact of technology on education and further generations is undoubtedly enormous. The Smart School Flagship is one of the seven flagship applications predicted under the Multimedia Super Corridor (MSC) initiative.
The
implementation of the Smart School Flagship Application is directed by a
high-level Implementation Council (Malaysia) chaired by the Prime Minister of
Malaysia. This high-level committee plans and drives all the various flagships.
Directly under this is the Flagship Coordination Committee (FCC) which is
co-chaired by the Chief Secretary to the Government and the Chief Executive
Officer of MDeC, to whom the Smart School Flagship, along with the other
flagships, reports the progress, identifies issues and suggests the next
necessary steps. At the MoE, the Smart School Flagship comes under the Smart
School Steering Committee, which is chaired by the Secretary- General of
Education. The members of the Committee include the Director-General of
Education, the Deputy Directors-General, the Deputy Secretaries-General,
Directors of the various divisions in the MoE, and representatives from the
Treasury and Malaysian Administrative Modernisation and Management Planning
Unit which is known as MAMPU. There is also a dedicated Project Team that is
responsible for all planning, development and implementation of the Smart
School which resides at the Educational Technology Division (ETD).
The
industry partner of this three-party collaboration is a joint venture company,
TSS which comprises seven local companies which are Telekom Smart School Sdn.
Bhd (TSS) as component provider for telecommunications service in Wide Area
Network and Local Area Network), Sapura Holdings Sdn. Bhd. as component
provider for hardware, system software and system integration, Educational
Trend Sdn. Bhd as component provider for
teaching and learning materials in English subject, DEMC Anzagain Sdn. Bhd. as
component provider for teaching and learning materials in primary Mathematics
subject, Digital Technology Sdn. Bhd as component provider for provider for
teaching and learning materials in secondary Mathematics subject, Multi Media
Synergy Corporation Sdn. Bhd. as component provider for teaching and learning
materials in Malay language and Custommedia Sdn. Bhd. as component provider
for Smart School Management System. In
addition, three multinational corporation were also involved in the development
of Smart School integrated Solution (SSIS). The corporation are BT Multimedia
(Malaysia) Sdn. Bhd as component provider for Project Management and
Implementation, Electronic data System IT Services (Malaysia) Sdn. Bhd. as
component provider for System Integration and NIIT Malaysia Sdn. Bhd. as
component provider for teaching and learning
materials in Science subject.
The
Smart School Flagship is one of the few initiatives in the region that
incorporates strategic planning elements into its implementation Roadmap. It
was implemented with four waves include Wave One which is Pilot Project basis
between 1999 and 2002, Wave Two consist of Post Pilot between 2002 and 2005,
Wave Three by making all schools smart between 2005 to 2010 and Wave Four which
are includes consolidation and stabilization of the Smart School.
4.1 Wave 1-The Smart School Pilot (1999- 2002)
In order to implement the Pilot Project, a smart partnership was form between MoE, TSS and MDeC. There ensuring involvement from both the central and state levels. The MoE provided the educational expertise and TSS covers the infrastructure, developing applications and teaching-learning solutions. While, MDeC as a strategic position and role in the ICT growth and development process of the MSC for forging partnerships with the industry. This synergy and combine expertise is to ensure the development and implementation of a comprehensive teaching-learning product of the Smart School Integrated Solution.
The Conceptual Blueprint obvious
states that this school implementation consist of two phases which are, a Pilot
Project phase and a broad roll-out phase. There are eighty-seven Pilot Schools
were involved in the Pilot Project phase which experienced three models of
technology which include a computer laboratory model (Level B), a limited
classroom model (Level B+), and a full classroom model (Level A). These Pilot
Schools were identified to act as the nucleus for the eventual roll-out of
Smart School concepts, materials, skills and technologies. The Pilot Project
tested the Smart School Integrated Solution (SSIS) via the ICT infrastructure
and system in teaching-learning, management and leadership functions of school.
All the Pilot School gets the provision of training for teachers, Principals
and School Heads in smart teaching and learning, the use of Smart School
applications software, courseware, and ICT literacy. This Pilot Project was
successfully concluded in 2002.
4.2 Wave 2-The Post Pilot (2002-2005)
The Post Pilot contains three key outcomes includes ICT as a key enabler for learning, monitoring and corrective action key in attaining target and seek further enhancement of Smart School Management System (SSMS) utilization.
First
outcomes is ICT as a key enabler for learning.
This is more to implement ICT in school to make an effective teaching
and learning. Besides, this also to obtain all stakeholders’ support to the
nationwide implementation of the Smart School.
Secondly, monitoring and corrective action key in attaining target
include the critical monitoring and corrective measures which is negligence in
addressing constraints highlighted in the various studies will jeopardize the
successful implementation of the Smart School. There is an urgent need for
supervision and support. Hence, the Roadmap will need to incorporate this as an
integral part of the expansion plan for Smart Schools. Lastly, seek further
enhancement of Smart School Management System (SSMS) utilization include the
measurement of the SSMS improvement and schools’ transition to acknowledge
culture.
4.3 Wave 3-Making All School Smart (2005-2010)
During the milestone of Smart School, a strategic Roadmap has been developed in order to put in perspective the objectives, the time-frame, the stakeholders and their key responsibilities. The Roadmap is a strategic one that comprises the stakeholders as a customers, the roles of different stakeholders and customers, performance-based management for the implementation of the Roadmap, the clear attainment targets and fixed timelines from 2005 to 2020 and concretize a Malaysian Smart School scenario in 2020. There are five stakeholders as customers have been recognized as key to the success of the Smart School. The different stakeholders are school stakeholders, community stakeholders, MoE stakeholders, state stakeholders and industry stakeholders. All these stakeholders will cooperate each other to make all school in Malaysia become smart.
School stakeholders which includes school
administrator, teaching staff, administrators, teachers and non-teaching staff
and student. They responsibility are to develop effective management support
for teaching and learning and address fear to technology and change.
Furthermore, they must make teaching and learning that can engages and drive
students to increased their knowledge and as a students, they must to reap the
benefits of learning via technology in schools. The community stakeholders
involves parents, guardians, NGOs and others which are most responsible in
participation for each seminars, road shows and counselling sessions on the
concept and implementation of the Smart School project. The Ministry of Education (MoE) Stakeholders
include the ministerial personnel and MoE’s Top Management. These stakeholders
in charge more to the unification of the management structure and expand career
path for teaching professionals to become educational specialists. The State
Stakeholders refer to the State Education Departments (SED), District Education
Officers (DEO), Sate Educational Resource Centres (SERC) and Teacher Activity
Centres (TAC). All these stakeholder must responsible in Smart School’s ICT
infrastructure and system in teaching-learning.
For Industry Stakeholders which includes all corporations, multinational
companies and business entities in the public and private sectors will in
establish a common vision and MoE Public-Private Partnership framework. They
also must recognize the best practices.
4.4 Wave 4- Consolidate and Stabilize (2010-2020)
The period between 2010 and 2020 will present opportunities for the advancement of the Smart School applications being implemented in schools. Applications of the Smart School and other ICT initiatives would have converged into effective Smart School solution and advanced applications built on it. By 2020, the teaching-learning scenario could be very much different from the one we have today. The Smart School and the accompanying technologies, coupled with growth in broadband and communication infrastructure would pave the way for pervasive learning environments. These learning environments would be formed through a programmed of interconnected networks that increases communication, connectivity, shared and experiential learning.
5.0 CHALLENGES
Recent studies carried out on the Smart School Concept innovation project, have also revealed a number of additional difficulties. First of all, the students nowadays are passive during learning process. Students hope that everything materials provide by their teacher. The student supposedly plays an active role in determining the direction of their learning by virtue of their participation and activities. Software that is designed to facilitate student’s active, creative and critical engagement with the content can help enhance the active construction and reconstruction of ideas and experiences of student’s understanding of the content presented.
Apart from that, limitation of
infrastructure, such as computer labs and continuous limitations to access the
network hamper the effectiveness of technology supported teaching and learning.
Without the basic infrastructure and connectivity, the integrated system such
as encompassing web-based courseware, on-line management tools, and technical
support provided by the Smart Schools project was wholly inaccessible to rural
areas. The geography of the country itself posed a real challenge for the
Ministry of Education.
However, a grater hurdle to overcome
than geography was changing the mindset of teachers themselves so that they
might use the courseware effectively and creatively. A common misconception
among teachers was that using the courseware simply meant assigning a topic for
students to learn or search. Thus, the teacher’s role became largely that of a
technician merely projected the courseware on the screen while students used
the courseware without guidelines or teacher supervision. At the other extreme,
some teachers claimed that teaching with the courseware provided required much
more preparation time and effort than previously.
The
other challenge to implement Smart School is technical support. Technical support is critical to maintenance
of all installed hardware and software to ensure minimal description to the
teaching-learning and management process. Thus, every Smart School should have
a well-defined technical support organizational structure which will provide
help-desk function to Smart School students, teachers or administrators who
require assistance in solving technical problems. Other than that, a number of
organizational options can be deployed to ensure a tight, coherent centralized
support organization backed up at the local level by self-sufficient teams
based at either individual or identified clusters of Smart School.
The
first level support is School Media or Technology coordinator. He or she will
attempt to troubleshoot any problems relating to the use of technology before
routing it to the next level of support. This first level support also can be
provided by technology savvy students that can be considered as part of their
co-curricular activities and technology savvy teachers. Recognition and acknowledgement must be given
to these technology savvy teachers.
The
second level support should be based in school. A technician who is competent
in the technology deployed in the school would be the ideal support related.
Next is subsequence level of support. Subsequence level of support includes all
technical support beyond the school level. It can be a technician who is based
at the district or state level, a help-desk at the Ministry of Education level
and or a helpdesk set up by the vendor concerned.
The
main role and responsibilities of technical support are troubleshooting of
technical problems, respond to school media or technology coordinators request
for technical help maintenance of all technical equipment, communicate with the
other level of technical support and ensure conformity to information
technology (IT) policy.
Smart
School technology support also should have skills and knowledge such as IT
skills and knowledge, computer and networking skills knowledge of educational
and management software and other application used in school and most
importantly have right attitude.
6.0 CONCLUSION
As a conclusion, the Malaysian Smart School Project signifies a dramatic change in the local educational system whereby information technology is utilized in every aspect of education and students are required to take much greater responsibilities of their own learning. The learning settings in smart schools are conducive for self regulated learning. Information from this study may help smart schools' authorities and teachers to further promote and enhance self-regulated learning in these schools. Both environmental and students' personal factors must be taken into account. Factors that need to be paid extra attentions are levels of IT-integration in the school, student and teacher interaction during the teaching and learning processes, as well as students' motivational beliefs and their knowledge about learning strategies.
REFERENCES
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Kamariah
Abu Bakar, Ng Lee Yen, Petri Zabariah Megat Abd Rahman, Samsilah Roslan &
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Ariff Baharudin(2008). Decision support application to assist teachers in
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